TERMS OF SERVICE

Last updated: July 25, 2026

1. STORE OPERATOR AND CONTACT DETAILS

Natureecho is an online store available at https://natureechos.com. The store is operated by 佛山市屿安商贸有限公司.

Registered business address:

禅城区石湾镇街道河宕村委会河南工业大道南侧河南物流仓A座1楼117室

佛山市, 广东省 528000, China

Customer service email: service@natureechos.com

Customer service phone: +86 199 2411 3048

Typical response time: 1–2 business days.

In these Terms, “Natureecho,” “we,” “us,” and “our” refer to the store operator identified above. “You” and “your” refer to a visitor or customer.

2. ACCEPTANCE OF THESE TERMS

These Terms govern your use of natureechos.com and purchases made through the store. By accessing the website or placing an order, you agree to these Terms and to the policies linked on the website. If you do not agree, do not use the website or place an order.

You must be legally capable of entering into a purchase contract in your location, or use the website with the permission and supervision of a parent or legal guardian.

3. PRODUCTS AND INFORMATION

We sell apparel and related products described on the product pages. We aim to present product descriptions, colors, measurements, images, prices, and availability accurately. Screen settings, lighting, manufacturing tolerances, and measurement methods may cause minor differences. Please review the product description and size information before ordering.

Products, prices, promotions, and availability may change without notice. We may limit quantities or discontinue a product. If material information in an order is incorrect or an item becomes unavailable, we will contact you and offer an appropriate correction, replacement, or refund.

4. PRICES, CURRENCY, TAXES, AND PAYMENT

The price shown at checkout is the price charged for the order, subject to any clearly disclosed shipping charges, taxes, and discounts. Available payment methods are displayed at checkout and may be provided by third-party payment processors.

You agree to provide current, complete, and accurate billing and payment information. We do not ask customers to send full payment card numbers by email.

5. ORDERS AND ORDER ACCEPTANCE

Submitting an order is an offer to purchase. An automated order confirmation acknowledges receipt but does not necessarily mean that we have accepted the order. We accept the order when payment is authorized and we begin processing or dispatch the products.

We may contact you to verify order details. We may refuse or cancel an order for legitimate reasons, including suspected fraud, payment failure, pricing or inventory errors, shipping restrictions, or an apparent violation of these Terms. If we cancel a paid order, we will refund the amount charged for the cancelled items.

If you need to correct or cancel an order, contact service@natureechos.com as soon as possible. Cancellation is generally available before dispatch. After dispatch, the return process applies.

6. SHIPPING AND DELIVERY

Natureecho currently ships only to valid delivery addresses in the United States and does not accept orders for delivery to other countries or regions. Shipping options, estimated delivery times, charges, order tracking information, and any free-shipping threshold are described in our Shipping Policy. Delivery dates are estimates and may be affected by carriers, weather, public holidays, address errors, or events outside our reasonable control.

You are responsible for providing a complete and accurate United States delivery address and for responding to carrier requests. The exact shipping methods, charges, and any applicable sales tax are shown at checkout.

7. RETURNS, EXCHANGES, REFUNDS, AND CANCELLATIONS

Our Return and Refund Policy explains eligibility, the return window, item-condition requirements, exclusions, return instructions, refund timing, and exchanges. The current standard return window is 30 days after delivery, subject to the conditions and exceptions stated in that policy.

Nothing in these Terms limits mandatory consumer rights that apply in your location. Where those rights provide a longer period or a different remedy, the mandatory law prevails.

8. WEBSITE USE AND PROHIBITED ACTIVITIES

You may use the website for lawful personal shopping and information purposes. You must not misuse the website; attempt unauthorized access; introduce malware; interfere with security or operation; scrape or copy content in violation of law or third-party rights; submit false information; impersonate another person; use the website for fraud; or infringe intellectual property, privacy, or other legal rights.

We may restrict access or cancel orders connected with unlawful, fraudulent, abusive, or harmful activity.

9. INTELLECTUAL PROPERTY

The Natureecho brand, website design, text, graphics, photographs, and other content are protected to the extent owned by us or licensed to us. Third-party names, marks, images, or materials remain the property of their respective owners. You may view and use website content for personal, non-commercial shopping purposes. Any other use requires permission from the applicable rights holder.

10. THIRD-PARTY SERVICES AND LINKS

The store is hosted by Shopify and may use payment, shipping, analytics, customer-support, advertising, and other third-party services. Those providers may process information or provide services under their own terms and privacy notices. Links to third-party websites are provided for convenience; we do not control their content or availability.

11. ACCURACY AND WEBSITE AVAILABILITY

We work to keep the website accurate and available, but occasional errors, interruptions, or maintenance may occur. We may correct typographical errors, inaccuracies, or omissions and update information when reasonably necessary. We will not make a material change to a confirmed order without contacting you or providing an appropriate remedy.

12. DISCLAIMERS AND LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, the website and its content are provided without warranties beyond those expressly stated in these Terms, our policies, or mandatory consumer law. We are not liable for indirect, incidental, special, or consequential losses that were not reasonably foreseeable, except where liability cannot legally be excluded.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot be excluded under applicable law.

13. INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful misuse of the website or your material breach of these Terms. This section does not reduce any mandatory consumer protection.

14. TERMINATION, SEVERABILITY, AND WAIVER

We may suspend or end website access for a material breach, unlawful activity, or a genuine security risk. Provisions that by their nature should survive termination will remain effective.

If any provision is held invalid or unenforceable, the remaining provisions continue in effect. A failure to enforce a provision is not a waiver of that provision.

15. APPLICABLE LAW AND CONSUMER RIGHTS

These Terms are governed by the laws applicable to the store operator, without limiting mandatory consumer rights or dispute-resolution protections that apply in the customer’s country or region.

16. CHANGES TO THESE TERMS

We may update these Terms to reflect changes to the store, services, or law. The current version and its updated date will be posted on natureechos.com. Changes apply prospectively and do not remove rights already attached to a confirmed order.

17. CONTACT

Questions about these Terms, products, orders, shipping, returns, or the store operator may be sent to:

佛山市屿安商贸有限公司

禅城区石湾镇街道河宕村委会河南工业大道南侧河南物流仓A座1楼117室

佛山市, 广东省 528000, China

Email: service@natureechos.com

Phone: +86 199 2411 3048

Website: https://natureechos.com